Home / Investor compliance
Investor protectionCompliance & grievance centre
Find regulatory disclosures, investor charters, complaint routes and verified links to SEBI, exchanges and the depository.
Official registration details: The identifiers below are reproduced from Investeria's official website. Monthly complaint figures remain subject to the prescribed periodic publication process.
Official channels
Resolve an investor grievance
Start with the broker. If unresolved or the response is unsatisfactory, use the applicable official escalation route.
Contact Investeria
Email the designated grievance team with your client ID, dates and supporting records.
compliance@investeria.inView escalation matrix →Escalate through SCORES
Use SEBI SCORES 2.0 for a complaint and the prescribed two-level review.
Open SEBI SCORES ↗Online dispute resolution
If eligible and still unresolved, seek online conciliation or arbitration through SMART ODR.
Open SMART ODR ↗Rights & responsibilities
Investor charters
Keep broker and DP charters accessible to existing and new clients, including in the account-opening kit.
Investor support
Complaints and grievance status
For complaint filing, status information and the applicable escalation route, use Investeria's official grievance channels or SEBI SCORES.
Investeria grievance team
Contact the Compliance Officer with your client ID and supporting details.
compliance@investeria.inSEBI SCORES
File or track a securities-market complaint through the official SEBI portal.
Open SCORES ↗SMART ODR
Use online dispute resolution where the prescribed eligibility conditions are met.
Open SMART ODR ↗Verified destinations
Official regulatory portals
Access trusted regulator, exchange and depository websites directly. External links open in a new tab.